Friends of Rockweave is our dynamic and dedicated volunteer force. The mission of this workforce is to help create the ultimate patron experience by anticipating the needs of our guests and providing them with friendly and attentive service.
All applications must be received by Wednesday, July 31st in order to be considered. All applications will be reviewed. In late July/Early August, you will receive an email from firstname.lastname@example.org to inform you of your selection status.
Volunteer ushers will be stationed inside the venue to help direct patrons to the seating area indicated on their tickets. You will need to be aware of the seating layout so that you can send guests down the shortest path to their seats (don’t worry, we’ll give you a map)!.
Greeters will be assigned to a location to greet and direct incoming guests to their desired destination (e.g. restrooms, concessions, seating area, or box office) and answer any questions.
Floaters remain outside of the box office or venue gates to assist in directing the flow of incoming patrons. You will help keep things moving to get guests inside the venue quickly and efficiently at peak entry times.
Leads are assigned a specific area and number of volunteers. They are responsible for training new volunteers in their area, dealing with seating and/or guest issues, and relaying necessary information to the Front of House Manager/ Volunteer Coordinator.
The Volunteer Coordinator (VC) is responsible for checking in volunteers as they arrive for their shifts and directing them to assigned areas to begin work. The VC may also assist with scheduling prior to the festival, and makes sure that all volunteers arrive for work on time and complete their entire shift.
Volunteers will be assigned to booths to sell t-shirts, koozies, hats and other merchandise. Merch tent volunteers may also need to answer general questions for guests about where things are located at the festival, such as restrooms, food and art vendors.
Ticketing & Wristband Staff
You will be the guests’ first impression of Rockweave! It is very important that you have a smile on your face as you scan their ticket and apply their wristband.
Guest services volunteers will be based out of our Guest Services tent at Southbend Park or in the Guest Services window at Sweetland Amphitheatre. Ideally, these volunteers are knowledgeable about Rockweave, LaGrange and surrounding areas. You may help with lost and found items and general questions about show times or wristband issues, but you may also need to recommend hotels or your favorite local restaurants!
Assistance with Art Installations
Part of what makes Rockweave unique are the art installations and yarn-bombing throughout the grounds. These volunteers will be needed before, during, and after the festival. Pre-show volunteers will help install large art pieces. During show, you’ll help us protect the art pieces from the crowds. After the festival, you’ll help us safely pack up the art for next year.
FREQUENTLY ASKED QUESTIONS:
What are you looking for in a volunteer?
We are looking for friendly, creative, patient people who enjoy music and are committed to serving their community. And it doesn’t hurt if you like to have fun!
Do I need prior volunteer experience to volunteer with Rockweave?
No. We are glad that you will be starting your volunteer journey with us.
How do I know which volunteering opportunity is right for me?
We recommend reading through each volunteer opportunity thoroughly to see if it matches your interests and you can provide the specific requirements for the position.
How do you communicate with your volunteers?
Our primary means of communication is via email. We will ask each volunteer to sign up for an online scheduling program to view their schedules, swap shifts with other volunteers or find replacements if they are no longer able to attend the festival. With such a large group of volunteers, it can be a challenge to communicate with each person individually and these means will help us streamline communication.
Can I bring my friends with me to volunteer?
All volunteers that receive credentials are required to submit an application and go through the orientation session before beginning. Volunteers are not permitted to escort guests through the gates of the show. You can guide your friends to the Rockweave website for an application and they can go through the above process or purchase tickets for an event.
Can I stay and watch the show if my shift ends early?
Yes. One of the perks of being a volunteer at Rockweave is at the end of your shift, you are allowed to stay and enjoy the festival. Please be sure to take off your volunteer shirt so patrons don’t think you are still on your volunteer shift. If the Box Office Manager has available seating after the Box Office closes, those tickets may be distributed to the volunteer staff via the Volunteer Coordinator. Please do not ask for these tickets as their availability will be limited- let it be a surprise. Otherwise you may find a location on the General Admission Lawn. Never drink in your Volunteer uniform, even after your shift is over.
What happens if I can no longer volunteer?
If you find that you are no longer able to volunteer, please notify the Volunteer Coordinator as soon as possible.