FRIENDS OF ROCKWEAVE

Friends of Rockweave is our dynamic and dedicated volunteer force. The mission of this workforce is to help create the ultimate patron experience by anticipating the needs of our guests and providing them with friendly and attentive service.

All applications must be received by Wednesday, July 31st in order to be considered. All applications will be reviewed. In late July/Early August, you will receive an email from volunteers@rockweave.com to inform you of your selection status.

COMPLETE VOLUNTEER APPLICATION

REQUIREMENTS:

  • You must be 18 or older.
  • Must possess excellent communication and interpersonal skills and enjoy working with the public.
  • Be a creative problem solver.
  • Volunteers will receive ample breaks and in most cases be provided a chair to sit in however, you must understand and meet the physical requirements that may include climbing stairs, assisting patrons in wheelchairs and standing for long periods of time. Keeping our volunteers safe is one of our highest priorities. Some aspects of the work we do require a high level of physical activity. These physical requirements exist specifically for your safety.

OPPORTUNITIES: 

  • Learn new skills like management, leadership and organization. There are many opportunities where no prior skill set is required.
  • Have a sense of accomplishment. It feels great to see people having fun at a festival when you know you have been a vital part in getting it off the ground.
  • Make new friends. Your new volunteer pals and festival crew will be happy to meet you and always greet you with a smile!
  • Community service. Want to give back to the community you grew up in, or the community you’re new to? Need some volunteer credit for school? Rockweave is a great place to start!
  • Enjoy the festival! Of course, we do ask that the volunteers remain attentive to the needs of paying customers, but you’ll be allowed to take a few peeks at the shows when you aren’t busy!

VOLUNTEER OPPORTUNITIES:

Usher

Volunteer ushers will be stationed inside the venue to help direct patrons to the seating area indicated on their tickets. You will need to be aware of the seating layout so that you can send guests down the shortest path to their seats (don’t worry, we’ll give you a map)!.

Greeter

Greeters will be assigned to a location to greet and direct incoming guests to their desired destination (e.g. restrooms, concessions, seating area, or box office) and answer any questions.

Floater

Floaters remain outside of the box office or venue gates to assist in directing the flow of incoming patrons. You will help keep things moving to get guests inside the venue quickly and efficiently at peak entry times.

Certified Lead

Leads are assigned a specific area and number of volunteers. They are responsible for training new volunteers in their area, dealing with seating and/or guest issues, and relaying necessary information to the Front of House Manager/ Volunteer Coordinator.

Volunteer Coordinator
The Volunteer Coordinator (VC) is responsible for checking in volunteers as they arrive for their shifts and directing them to assigned areas to begin work. The VC may also assist with scheduling prior to the festival, and makes sure that all volunteers arrive for work on time and complete their entire shift.
Merchandise Sales

Volunteers will be assigned to booths to sell t-shirts, koozies, hats and other merchandise. Merch tent volunteers may also need to answer general questions for guests about where things are located at the festival, such as restrooms, food and art vendors.

Ticketing & Wristband Staff

You will be the guests’ first impression of Rockweave! It is very important that you have a smile on your face as you scan their ticket and apply their wristband.

Guest Services

Guest services volunteers will be based out of our Guest Services tent at Southbend Park or in the Guest Services window at Sweetland Amphitheatre. Ideally, these volunteers are knowledgeable about Rockweave, LaGrange and surrounding areas. You may help with lost and found items and general questions about show times or wristband issues, but you may also need to recommend hotels or your favorite local restaurants!

Assistance with Art Installations

Part of what makes Rockweave unique are the art installations and yarn-bombing throughout the grounds. These volunteers will be needed before, during, and after the festival. Pre-show volunteers will help install large art pieces. During show, you’ll help us protect the art pieces from the crowds. After the festival, you’ll help us safely pack up the art for next year.

FREQUENTLY ASKED QUESTIONS:

What are you looking for in a volunteer?

We are looking for friendly, creative, patient people who enjoy music and are committed to serving their community. And it doesn’t hurt if you like to have fun!

Do I need prior volunteer experience to volunteer with Rockweave?

No. We are glad that you will be starting your volunteer journey with us.

How do I know which volunteering opportunity is right for me?

We recommend reading through each volunteer opportunity thoroughly to see if it matches your interests and you can provide the specific requirements for the position.

How do you communicate with your volunteers?

Our primary means of communication is via email. We will ask each volunteer to sign up for an online scheduling program to view their schedules, swap shifts with other volunteers or find replacements if they are no longer able to attend the festival. With such a large group of volunteers, it can be a challenge to communicate with each person individually and these means will help us streamline communication.

Can I bring my friends with me to volunteer?

All volunteers that receive credentials are required to submit an application and go through the orientation session before beginning. Volunteers are not permitted to escort guests through the gates of the show. You can guide your friends to the Rockweave website for an application and they can go through the above process or purchase tickets for an event.

Can I stay and watch the show if my shift ends early?

Yes. One of the perks of being a volunteer at Rockweave is at the end of your shift, you are allowed to stay and enjoy the festival. Please be sure to take off your volunteer shirt so patrons don’t think you are still on your volunteer shift. If the Box Office Manager has available seating after the Box Office closes, those tickets may be distributed to the volunteer staff via the Volunteer Coordinator. Please do not ask for these tickets as their availability will be limited- let it be a surprise. Otherwise you may find a location on the General Admission Lawn. Never drink in your Volunteer uniform, even after your shift is over.

What happens if I can no longer volunteer?

If you find that you are no longer able to volunteer, please notify the Volunteer Coordinator as soon as possible.